Extended Warranty Service
Coastline Micro offers our Basic and Premier Extended Warranty options for all products purchased through Coastline Micro as well as some products purchased elsewhere. Warranty Coverage can be purchased for:
- New and Existing Coastline Micro Products
- Products Purchased Outside of Coastline Micro – View List
Coastline Micro’s comprehensive packages afford protection for your products and gives piece of mind allowing you to choose the perfect warranty option that meets your needs. Our warranties include several options:
- Coastline Micro (CM) Tech Support
- Advance Part Replacement
- On-Site Service
- One (1) to five (5) year plans available
Our “Basic” warranty allows peace of mind with Advanced Part Replacement and access to our Technical Support team. Upgrade to “Basic +Plus” and receive On-Site Support.
Looking for an immediate solution to unforeseeable problems, then our “Premier” Extended Warranty options are a must have. Premier options include a dedicated phone line to Technical Support 24 hrs a day, 7 days a week, and 365 days a year. Upgrade to “Premier +Plus” and have a Technician On-Site within 4 hours. Each Premier option includes our Advance Part Replacement and On-Site Support.
Coastline Micro’s Extended Warranty Options offer minimal to full protection and will allow a hedge on unpredictable issues with your purchase. Coastline Micro promises to be their every step of the way and to help quickly fix any problems in order to get you back on your feet. Contact us
Click Here to view our Extended Warranty Terms and Conditions
Extended Warranty Coverage
For Products Purchased Outside of Coastline Micro
Coastline Micro offers coverage for computer storage and computer server products purchased outside of Coastline Micro.
We have provided a partial list of several brands and products which Coastline Micro currently offers warranty coverage. If your product is not listed below or you have questions regarding our Extended Warranty options, please Contact us.
| Partial List | ||||||
| OneStor SP1212s | ||||||
| OneStor SP1224s | ||||||
| OneStor SP1424s | ||||||
| Xyratex 1602-F4 | ||||||
| Xyratex 1603 | ||||||
| Xyratex F5404E | ||||||
| Xyratex F5412E | ||||||
| Xyratex F6412E | ||||||
Information Needed for Extended Warranty
Please have the following information ready to share with your Coastline representative. This information will help expedite the process.
- Brand Name
- Model Name
- Serial Number
- Description of product(s) from sales invoice (if available)
- Documentation of after market alterations made to the configuration
- List of existing known problems with system
- Techsupport.db file (if available)
